September 29, 2006

My name is Ronald Rushton and I'm 63 years old.  I was told by many doctors that I would have to wear reading glasses after lasik surgery. I was strongly recommended to Dr. Stella Chou, M.D.  She was very thorough and presented me with all the options and helped me choose the best option. Now, only 12 hours after surgery, I can see both far and near without glasses.  I can see 20/15 this soon!  I am so excited and I would recommend her to anybody.

-- Ronald Rushton

January 11, 2007

I would like to thank every member of your staff for exceeding my expectations regarding the care I received at your facility. I was ready to walk out if I felt uncomfortable at any time for any reason before the actual surgery began. However, I was 100% satisfied with everything about the experience. The waiting areas and surgery room could not have been more clean and comfortable, and the decor was beautiful. The way your staff works together to genuinely take care of the patients  and answer all the questions is absolutely amazing. I can't say enough about how pleased I am that I chose you for such an important procedure.

-- Lisa Hernandez

October 4, 2006

My name is Cody Steadman and my contacts bothered me for years. They always gave me red eyes. Once I met with Dr. Chou and discussed my options, she won my confidence and I decided to have lasik surgery. It was one of the best decisions I have ever made. I can see great and my eyes are never red. I would recommend her to anyone.

-- Cody Steadman

October 25, 2007

Just wanted to write a brief note to let you know how pleased I am with your services. You have a great environment and a very nice, attentive and professional staff. Most importantly, I am very pleased with the  outcome of my surgery. I've had practically no side effects and great vision.

-- Al DeRicco

November 13, 2007

Thank you all at Valley Eye for your professionalism, willingness to answer questions, and for my "new eyes!" Thanks also, for the careful and thorough eye exam and assessment of my potential for lasik surgery.

After years of wanting some sort of permanent correction, I saw advertisements for LASIKfirst and called, hoping you could help me. You were AFFORDABLE, CONVENIENT, and had knowledgeable staff who answered all my questions. I was able to have my consult and correction on the same day (important because I'm the head technician at a small, but busy veterinary practice, and needed to minimize my time off).

I've needed heavy duty correction since first grade (I'm now 45 years old). Since the time I cared about my looks, I've HATED having thick eyeglass lenses which shrank my eyes, got scratched, and required the yearly expenses of lengthy eye exams, multiple eyeglass purchases, and frequent contact lens orders. The contact lenses helped, but at the end of an 8 or 10 hour day of pet hair, dust, and computer work, I wanted to CLAW the darn things out. And, I always knew I wasn't seeing as well as I could because my astigmatism interfered, and I couldn't be 100% corrected.

I went from needing -8 correction in both eyes, to having 20/25 vision, LESS THAN 24 hours after my procedures. My vision has gotten even better since then (and that's just natural healing). I've seen my world with a clarity that I'd never experienced, even WITH glasses and contacts. Yesterday, my sweetie and I had a great morning laugh after I reached for my glasses before I'd even opened my eyes. More than 35 years of habit is hard (but not unpleasant) to break in this case.

Ken, Mike, Annie, Dr. C, and everyone--you are doing great work by providing affordable vision correction to people.

Thank you, thank you, thank you for the expertise, concern, professionalism, patience, and skill which you use to help people like me. It was worth FAR MORE than I paid!

-- Robyn Brannen

November 14, 2007

I'd like to publicly thank the entire staff at Valley Eye for their professionalism, courtesy and no-nonsense communication style. Correcting my 25 year astigmatic near-sightedness was something about which I was both excited and nervous. I held back over the years for two reasons: (1) cost, and (2) distrust of the process.

I had been to other places in town, studied several internet sites, and basically found myself confused and worried. This seemed like a big decision and there were numerous things to consider. In my pursuit of clarity about Lasik, I was inundated with countless up-sells and what seemed to me to be an over-emphasis on all the
aspects of this process that could go wrong.

Somehow I thought, "If I go into this freaking out, how likely am I going to do well?" By the end of those Lasik conversations, the review of multiple disclosure statements, and several websites, I was truly in a cloud of confusion. Not only was I still nearsighted, but I couldn't see through all the marketing fog, the multiple brandings of the same technology, and all the various ways that I could insure my success. There had to be an easier way to make this decision.

Well, that's where Valley Eye came in. They were straight-talkers, positive, encouraging, and fearless. I am a very detailed, high technical, former IT executive--probably not an easy customer. What I encountered with Ken was patience, intelligence, and clear articulation. In plain English, I felt that Ken was being genuine: he said what he knew and I felt very confident. But, do you know what I noticed? The whole staff is like that. What's why I'm writing to thank them ALL.

One more thing: You might ask if the process hurt. Well, it did for me but that lasted 3 seconds--seriously, 3 seconds. These folks were absolutely wonderful--they spoke to me throughout the process, they assured and encouraged, and do you know what? I'm done, happy, and at 20/20.

-- Nash Mourad, CEO and Founder, Emergent Thoughts